Module Description. Have you ever walked away from an interaction feeling confident about what you conveyed, only later to discover that your assumption couldn’t be further from the truth? Whether speaking, writing or using social media, the message we send is, unfortunately, not always the message we intend.
Communication, like many other activities in our everyday personal and professional life, is something we often do unconsciously, taking for granted. For example, you may feel confident that you’ve outlined a clear, complete plan but the recipient of your message may have an absolutely opposite interpretation of your words. And the bad news is, you may not find out about it until the situation hits critical mass.
If you’ve ever been on the receiving end of a communication breakdown, this “can do” session will help you better prepare, polish, and present your ideas so there are fewer chances of misinterpretation. Whether the venue is personal or professional, it’s much easier to prevent misunderstandings than try to deconstruct or undo them. Find out what you can do to ensure that your words are being construed correctly so you can significantly increase the chances of getting the results you want as a leader.
Yes, you can break through the “sound” barrier, by adding some little known but effective meta-communication strategies that no one ever taught us in school. If you want to be more mentally engaged in what you do and say, better connected with those around you, and even comprehended more quickly when time is of the essence, this session is for you.
The Presenter. Lifelong Lansing area resident, C. Leslie Charles has educated, informed, and entertained audiences since establishing her company, TRAININGWORKS, in 1979. She has a long list of satisfied clients throughout North America.
As a speaker, Leslie offers practical ideas laced with inspirational anecdotes, real-life experiences, and doable examples.
As a writer, she has the ability to make complex ideas comprehendible and engaging. Leslie has seven books to her credit, including the critically acclaimed Why Is Everyone So Cranky? Her BLESS YOUR STRESS: It Means You’re Still Alive! is both a fun and refreshing read, having been described as “stress relief with a spoonful of sugar.” She’s been interviewed on national radio and appeared on most of the major TV network morning shows and was featured in a USA Today cover story.
A long-time member of the National Speakers Association, Leslie earned her Certified Speaking Professional certification in 1991 and in 2012 her Veteran Speaker Peers named her a “Legend of the Speaking Profession.”
Two of her more prestigious awards include being an LCC Distinguished Alumni and one of the MSU Communication Department’s Outstanding Alumni.